Discover why supply chains are critical to creating unforgettable tourism experiences with this one-of-a-kind program. Created by industry experts, it combines essential supply chain principles with the unique needs of the tourism industry. Learn how supply chain operations and management fundamentals can boost your organizations’ impact in the growing tourism sector.
Great hospitality starts with the fundamentals, and ends with unforgettable customer experiences. This microcredential is designed to meet the specific requirements of the hospitality and tourism industry from the ground up. You’ll build your skills in supply chain management, event planning essentials, and customer service strategies, through real-world case studies and practical, application-based learning.
The badges
The Supply Chain Fundamentals for Tourism Industry Professionals microcredential includes three digital badges that can be completed within 35-45 hours. Each badge takes approximately 8-15 hours to complete, depending on your pace. Take all three to earn the microcredential or register for individual badges.
- Introduction to Supply Chain Design (15 hours): Learn demand planning, sourcing, and fulfillment strategies to optimize tourism supply chains.
- Supply Chain Strategy in the Tourism Sector (15 hours): Learn demand planning, sourcing, and fulfillment strategies to optimize tourism supply chains.
- Emerging Trends in Tourism (8 hours): Understand how technology and innovation are reshaping the tourism economy, and explore the many ways tourism operators and suppliers can offer their products and services to reach broader audiences.
You will study course material that has been developed by industry experts who come from both the Supply Chain sector and the tourism sector. This powerful combination makes the program ideal for tourism professionals and organizations looking to strengthen operations, grow into new markets, and stay competitive with supply chain strategies built specifically for the tourism industry.
Flexible learning. Complete this program online at your own pace.
This microcredential was made possible, in part, by funding from the Government of Alberta.
This program is designed for small tourism businesses, startups, and solo operators who may not have a dedicated operations team or supply chain expert, but are ready to grow. Whether you're looking to expand into new markets or strengthen your business against global disruptions, you'll gain the tools to better manage your supply chain, reduce risks, and uncover new competitive advantages. It’s also a valuable opportunity to upskill and stay ahead in a rapidly evolving tourism economy.
You may want to take this course if you are a:
- Start-up tourism operator wanting to expand your business and require fundamentals of supply chain management
- Tourism professional wanting to move into operations roles within your industry
- Supply Chain professional wanting to learn how your field operates within the tourism sector
- Small to mid-size tourism operator, wanting to expand the expertise and capacity of your staff to more effectively manage supply chain operations
While this program is open to anyone regardless of experience and education, we recommend you meet the following:
- Secondary school completion
- English Proficiency of CLB 6 and above
We recommend a level of technical competence which includes proficiency in:
- Navigating the Internet
- Using word processing programs like Microsoft Word
Customizations
This program can be customized for your organization’s training needs. Talk to NorQuest’s custom training team if you would like to discuss how we can tailor a training program for your staff!
Register for the full program!
Or only interested in one or two badges?
Register individually below.
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